Three Strategies to Retain More Customers
posted on
August 27, 2020
In this very first episode of GrazeCast, Blaine and Brooks Hitzfield share their top three strategies for retaining customers.
Listen here:
Watch here:
Blaine's Top Three:
1.) Focus on convenience! - Make your business easy to do business with!
2.) Develop meaningful follow-ups! - Nurture your relationship with special emails and personal touches!
3.) Create a "sticky" product! - Find your staples that keep people coming back over and over!
Brooks's Top Three:
1.) Master your story! - Use storytelling and behind-the-scenes glimpses to attract your customers and keep them engaged!
2.) Keep things fresh! - Schedule new product releases and promotions regularly to build anticipation!
3.) Have a customer recovery campaign! - Develop a campaign to figure out why your customers have chosen to leave!
